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Answer customers' questions in seconds using AI Reply to customers requests in a flash, right here in Chrome, using different techniques of AI (NLP, NLU, ML). The powerful EmailTree.ai application and extension are a new way to respond quickly to questions and considerably increase your productivity. Save precious time (up to 80%, depending on the confidence levels). Every new reply you generate helps improving the knowledge base you are building. The question-answer cycle permanently increases the machine learning knowledge, helping you to answer better, faster, and more accurately. Spike up your team's productivity and install the EmailTree extension, quick and easy. *** New in version 1.6.38 (October 2024) Added: Improved login flow for SSO compatibility: The login process was improved to support single sign-on (SSO) options. *** New in version 1.6.37 (August 2024) Added: Improved Display of Reply Suggestions: Enhancements were made to optimize the visibility and functionality of reply suggestions. Security Improvements: Updated security protocols to strengthen the protection of user data and interactions. *** New in version 1.6.34 Added: Preserve formatting for most used blocks We have improved the copy function for the most used blocks to ensure that formatting is preserved when content is copied. Previously, formatting was visible in the preview but lost upon copying. This update ensures consistency, similar to the "Learn and Copy" feature. *** New in version 1.6.32 Added: Uneditable Chrome Extension Suggestions: With our Chrome Extension, OpenAI suggestions are now locked in, ensuring data integrity and preventing accidental edits. "No Suggestions Available" Notification: We've added a user-friendly feature that informs you with a clear message when there are no suggestions available, streamlining your workflow. Content Color Blocking in Edit Response Area: Enjoy enhanced visual clarity with content color blocking in the edit response area, making it easier to differentiate and organize your text. *** New in version 1.6.16 Added: A notification to not leave empty the section field (feature to be activated on request) Display "No suggestions available" when there are no suggestions available (e.g when treating a new scenario) *** New in version 1.6.9 Added: A quick way to access the most frequently used blocks (feature to be activated on request) *** New in version 1.5.5 Added: Alert for missing block title when adding a new one Fixed: Deactivated the “Get Suggestion” button after the first click, for preventing multiple accidental requests *** New in version 1.5.4 Added: Anonymization of personal data Fixed: Reference ID bug fixes Select block from search single result Extension used in multiple tabs saved initial detected language to AI (cross learning) Mouse event not captured in TinyMCE on edit block Font & size are kept for all information copied from outside and pasted in the extension *** New in version 1.4.3 Added Reference ID field in order to offer the possibility to reference the issue to an external ticketing system Fixed bugs related to text formatting *** New in version 1.3.8 Preserve the formatting for unordered lists (ul), ordered lists (ol), subscripts ( sub), superscripts (sup) *** New in version 1.3.2 Added: Fixed Font format Arial 10 on Learn & Copy *** New in version 1.3.2 Added: Option to unify Learn & Copy + Reset Autocorrect on edit reply and edit blocks Changed description on the button Copy to Learn & Copy Font format Arial 10 black formatted on click on Learn & Copy *** New in version 1.2.0 Search for a section and a language in the dropdown Insert and remove hyperlinks in the reply & blocks text editor Usability enhancements in order to remember the tabs on which the extension should be active, open, hidden Fixed login when the option "On specific sites" is activated