Media
6 items
Description
Save time, drive SOP adherence, & boost productivity all from the convenience of the right click menu Context Menu Enterprise gives enterprise teams a powerful productivity suite built directly into the right-click menu — no extra tabs, no context switching, no wasted time. Save 30–60 Minutes Per Agent, Per Day: Our users across support, sales, engineering, and operations consistently report saving 30–60 minutes per day. At 100 agents saving just 30 minutes daily, that's 50,000+ hours recovered every year — time that goes back into serving customers, closing deals, and moving work forward. Quick Search — Your Team's Most Powerful Tool: Highlight any text — an account number, error code, ticket ID, or customer name — right-click, and instantly launch a dynamic search in any tool you configure. CRM, ticketing system, knowledge base, internal wiki, data warehouse — if it has a URL, you can search it from the context menu. No copying, no tab juggling, no manual navigation. Bundled Search — Drive Best Practice Adherence: Configure multi-step searches that open every relevant resource in one click. Ensure your team checks every KB article, database, and documentation page before escalation — automatically, every time. Leadership sets the process; the tool enforces it. Quick Playbook — Runnable SOPs in the Side Panel: Build step-by-step standard operating procedures that run directly in the Chrome side panel. Each step can be manual or automatically fire any CME product — Quick Search, Response Repo, Context AI, or Note Clipper. Attach a context key like a ticket ID or case number to every run, track progress with checkboxes, and pick up where you left off. Managed playbooks can be pushed to your entire team via Team Config. Autolinker — Stop Searching, Start Clicking: Configure text patterns like account numbers or ticket IDs and Autolinker will automatically hyperlink them on every page your team visits. Instead of highlighting and searching, agents simply click the link and land exactly where they need to be. Context AI — AI Where Your Team Already Works: Give your team AI-powered assistance without leaving their workflow. Configure your own API key (OpenAI, Anthropic, or custom), build a library of saved prompts, then highlight text or use clipboard contents and invoke any prompt from the right-click menu. The response appears in a popup — no new tabs, no switching apps. Response Repo — Consistent Messaging at Scale: Build a library of approved response templates and send them from the right-click menu in seconds. Drive consistent messaging across your team for common questions, incident communications, and standardized customer interactions. Note Clipper — Capture Everything Without Breaking Flow: Highlight content on any page and clip it directly to Notion, Slack, Microsoft Teams, or a custom webhook from the right-click menu. Perfect for case notes, knowledge capture, and team documentation. Built for Enterprise - 100% local — no data collection, no external servers - Manifest V3 compliant — fully supported as Chrome phases out MV2 - Secure architecture with no third-party data exposure - 24-hour email support SLA for paying customers - Actively developed with new features shipping regularly Context Menu Enterprise is not optional for enterprises serious about agent productivity and process consistency. Try it free and see the difference in your team's workflow from day one. ----- Changelog ----- v2.1.3 - Team config separators now load properly and do not render as clickable items. - Quick Playbook side panel now automatically checks the checkbox when a search or snippet is run. v2.1.2 - Updated Context AI overlay to appear on Gmail and other pages with strict content security policies when fired from a Quick Playbook step. - Playbook runs now save step titles at creation time, so runs remain readable even if the original playbook is deleted. - Added a warning when deleting a playbook that has active runs in progress. v2.1.1 - Fixed Quick Search groups/subgroups not displaying searches inside folders. Legacy groups are automatically migrated to the new folder format on first load. - Updated Quick Playbook to open side panel from the context menu. - Updated login and upgrade flow — upgrade buttons now open the plan selection page instead of going directly to checkout. - Separator labels — separators in Quick Search can now have an optional text label that displays as a section header in the context menu. - Updated documentation links on the Support options page. - Removed hardcoded pricing from upgrade prompts. v2.1.0 — Quick Playbook + Critical Fixes • Quick Playbook — Build step-by-step SOPs that run in the Chrome side panel. Each step can be manual or fire any CME product (Quick Search, Response Repo, Context AI, Note Clipper). Track progress with checkboxes, attach a context key, and resume where you left off. Managed playbooks supported via Team Config. • Context AI now supports clipboard input — run any prompt on clipboard contents in addition to selected text. Each prompt offers both "Run on Selection" and "Run on Clipboard" in the context menu. • Series Search (Σ) now supports clipboard input — fire sigma searches from copied text, not just page selection. • Streamlined Quick Search export — removed the legacy raw JSON editor in favor of the file-based Export/Import added in v2.0.2. • Fixed an issue with the payment and subscription system that prevented upgrade on v2.0.2. • Fixed an issue where playbook and other background actions could silently fail due to an async message handler bug. • jQuery upgraded to 3.7.1. v2.0.2 • Fixed Quick Search failing on the first attempt after the browser had been idle, requiring a retry before searches would work. • Fixed Response Repo "Paste at Cursor" not preserving line breaks in rich-text editors like Zendesk and Gmail. • Added Export/Import for every product — share or transfer Quick Search, Response Repo, Autolinker, Context AI, and Note Clipper configurations individually. • Added Full Backup & Restore on the Home page — export your entire configuration as a single file to share with your team or move between machines. API keys and credentials are excluded for security. v2.0.1 — Hotfix • Fixed an issue where upgraded users briefly saw a reduced Quick Search list in the right-click menu after installing v2.0. Configurations were never lost — all saved searches now appear immediately without needing to re-save in the Options page. • Fixed Response Repo "Paste at Cursor" in Zendesk (both the reply composer and search fields) and other React or ProseMirror-based rich text editors where snippets previously failed to insert or disappeared on mouse movement. • Options page now reflects Pro subscription status immediately after upgrading, without needing to reopen the extension. v2.0 — Major Release: The Productivity Suite Five new products join Quick Search in the right-click menu, transforming the extension from a single search tool into a full agent productivity suite. • Autolinker — Define text patterns (account numbers, ticket IDs, error codes) and they automatically become clickable links on every page your team visits. Click instead of search. • Context AI — Bring your own API key (OpenAI, Anthropic, or a custom endpoint) and invoke saved prompts from the right-click menu. Selected text flows in as context; responses appear in a draggable overlay without leaving the page. • Response Repo — Build a library of approved response templates and paste them into any editor from the right-click menu. Supports template variables like {date} and {domain} for dynamic substitution. Drives consistent messaging at scale. • Note Clipper — Clip text, images, or videos from any page directly to Notion, Slack, Microsoft Teams, or a custom webhook — all without leaving the page or breaking flow. • Team Configuration — IT admins can publish a central config from a JSON URL. Quick Search lists, Response Repo templates, AI prompts, Autolinker rules, and Note Clipper targets sync automatically across the entire team. Optional lock mode prevents local overrides for standards critical items; optional additive mode lets individuals extend the org config with their own entries. • Pro and Free tiers introduced. Free users get Quick Search (up to 5 items) and Autolinker (up to 3 rules). Pro unlocks unlimited Quick Search and Autolinker plus Response Repo, Context AI, Note Clipper, and Team Configuration. • Refreshed Options UI with dedicated tabs per product, upgrade prompts on Pro-only features, and clearer free-tier limits. v1.8 — Maintenance Release • Bug fix: resolved a case where the context menu click handler could be registered twice, causing certain Quick Search items to open multiple times. • Bug fix: improved clipboard read reliability when the background service worker had been idle and restarted. • Internal cleanup and groundwork for the v2.0 product suite.