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WhatsApp CRM for Web: Broadcast sender with templates, contact export, opt-out detection, AI chatbot and campaign reports. # Goyral WhatsApp CRM – Broadcast Messaging & Customer Management Turn WhatsApp Web into a more organized workspace for customer conversations, broadcast campaigns, message templates, and CRM management. Goyral WhatsApp CRM adds a convenient dashboard to WhatsApp Web, helping businesses manage customer contacts, organize conversations, prepare personalized messages, track campaign activity, and manage follow-ups — all from the browser you already use. ## FEATURES **1. Broadcast Messaging** Organize recipients into contact lists or groups and prepare broadcast campaigns using reusable message templates. **2. Message Templates** Save frequently used messages and reuse them in customer conversations to save time and maintain consistent communication. **3. Personalized Messages** Use dynamic variables such as {{Name}} and {{City}} to personalize messages with available contact information. **4. Contact & Group Export** Export supported contact and group information from WhatsApp Web for record-keeping and your own customer management workflows. **5. AI Chat Assistant** Get AI-assisted suggestions for drafting replies and composing customer messages. Availability may depend on the configured AI service. **6. Workflow Automation** Create workflows using supported actions such as sending messages, waiting, and scheduling follow-ups. **7. Opt-Out Management** Maintain an unsubscribe list and exclude contacts who have requested not to receive further promotional messages. **8. Mini CRM & Contact Notes** Keep customer notes, contact details, and lead stages organized to help manage sales and support conversations. **9. Campaign Reports & Notifications** Review available campaign activity and receive notifications for supported events, such as campaign completion. **10. Backup, Restore & Themes** Back up supported extension settings and data, restore them when needed, and choose between light and dark themes. ## WHO IS IT FOR? Goyral WhatsApp CRM is designed for small businesses, sales teams, customer support teams, and marketers who manage customer conversations through WhatsApp Web. Whether you need reusable templates, organized contacts, customer notes, or campaign management tools, Goyral brings these workflows together in one convenient browser extension. ## PRIVACY & PERMISSIONS - The extension uses your existing WhatsApp Web session and does not ask for your WhatsApp password. - Browser storage is used for supported extension settings and locally stored CRM data. - Download and notification permissions support their respective extension features. - Any external AI service or other third-party integration may process data according to its configuration and privacy terms. Review the extension's permissions before installation and use its features responsibly. ## RESPONSIBLE MESSAGING Use messaging features for legitimate business communication and contact people who have agreed to receive your messages. Respect opt-out requests, applicable privacy and marketing laws, and WhatsApp's terms and policies. ## SUPPORT For support, bug reports, and feature requests, visit: https://goyral.com