ScriptCaller – Sales & Support Scripts

Description

Instant access to scripts, reply templates, and smart links in a separate window. ScriptCaller is a powerful platform for automating operator calls and customer communication. It allows you to easily create and edit sales and support scripts of any complexity, with the ability to import fields from a CRM or create custom fields of various types, such as text, number, date, time, date-time, dropdown, multi-select, and text area. Conditional field display is supported — for example, a new field can appear based on the selected value of a previous one. The Google Chrome extension is designed for convenient and fast interaction with the service. It lets you work with your sales and support scripts from any browser tab, without switching or losing context. ⚙️ Extension Features: 🚀 Quick Launch: Instantly opens ScriptCaller’s interface in a separate, manageable window with one click. 📌 Window Persistence: Remembers the size and position of the window between sessions. 🔗 CRM Context Support: Automatically passes the active tab URL into the iframe, enabling you to display client cards or work with CRM data inside ScriptCaller (if integration with your CRM is enabled), without cluttering the CRM interface. 🔒 Single Instance: Ensures that only one ScriptCaller window is open at any time, preserving focus and context during conversations. 🎯 Who it’s for: Perfect for call centers, sales teams, support agents, HR departments, and any team looking to enhance communication efficiency. 💡 Platform Benefits: Intelligent Call Scripts: Simplify and streamline operator workflows with dynamic scripts that help overcome customer objections and provide exceptional support. For sales, these scripts are an invaluable tool, aiding in lead qualification, negotiations, and driving results, as they smoothly guide conversations from one key point to the next to achieve the desired outcome. Visual Script Builder: Create flexible scripts of any complexity using nodes, answer options, and reusable quick reply groups. Easily adapt to any conversation scenario – from objection handling to detailed consultations. Version Control and Rollback: Edit scripts safely while agents continue using the published version. Easily revert to any of the last 10 published versions during calls. Flexible Fields: Add custom fields (text, number, date, time, datetime, dropdowns, multi-selects, text areas), define dependencies, and show fields conditionally using "if-then" logic – enabling complex, dynamic script flows. CRM Integration: Automatically load CRM data into your scripts and update CRM records (including deal statuses) directly from ScriptCaller during the call, if integration with your CRM is enabled. Feedback and Tasks: Agents can leave comments during calls, flag “No Answer” nodes for improvement, and create summaries or follow-up tasks. Access Control: Configure granular access levels for users and groups. Deep Analytics: Track script performance, identify bottlenecks (with “No Answer” and end-node reports), analyze call times, and train your team using actionable insights. 🔮 AI Assistant (Paid Plans): Use AI to suggest improvements and assist in conversations with a pay-as-you-go model. 📌 No more switching between sales scripts, deal cards, contacts, price lists, or proposals — it’s all in one place, one click away. ScriptCaller Chrome Extension — automation that works for you, with you, and because of you! Boost your team's productivity, reduce errors, and focus on what matters most: successful communication with your clients. 🎯 P.S. Test without registration! Try ScriptCaller now – like a test drive, but with no sign-up or setup! If you like it, create an account and tailor it to your team’s needs.

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