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Search, create, and update Zoho CRM records from a permission-gated AI side panel. Work with Zoho CRM from any page without breaking your flow. Zoho CRM AI Assistant opens in a browser side panel and turns your requests into CRM actions. Ask it to find overdue tasks, summarize a deal, create a lead from the page you’re viewing, update records, or prepare and send an email logged against a record. ✪ Search and Investigate Search Leads, Contacts, Accounts, Deals, Tasks, and custom modules. Review record details, related items, timelines, logged emails, CRM attachments, and grouped results without digging through multiple screens. ✪ Create and Update Create records and notes, update individual records or batches, manage tags, change record owners, convert leads, and create or update saved views using simple instructions. ✪ Approve Changes By default, the assistant operates in Approve writes mode. Before a change reaches your CRM, you can review the affected record and proposed field values, then approve or reject it. Choose the level of control that suits you: • Chat-only blocks all changes. • Approve writes asks before making changes. • Full access can perform ordinary updates without stopping. Deleting records and sending email always require your approval, even in Full access. ✪ Add Page Context Attach the current page’s title, URL, selected text, or a limited visible-text excerpt. You can also right-click selected text and send it directly to the assistant. ✪ Attach Your Files Attach text, Markdown, CSV, JSON, Excel, PDF, and image files to your conversations. Ask the assistant to summarize documents, examine spreadsheets, extract details from images, or use the contents to help complete your CRM work. ✪ Built for Individual Zoho CRM Users Install the extension, create your product account, and connect your own Zoho account through OAuth. No Zoho Marketplace installation or organization-wide setup is required. New accounts include a 14-day Pro trial with no card required. A Free plan remains available after the trial.