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Description
Customer-reply assistant for WhatsApp Web: answers from your templates and business info, and hands the chat to you when needed. Smart Reply Flow helps a small online seller handle customer conversations on WhatsApp Web — in the seller's own browser, with the seller's own words. WHAT IT DOES • Answers incoming customer questions from your reply templates, product list and business information (delivery charge, payment, return policy, hours). • Hands the conversation to you — with a desktop notification — when a human is needed: negotiation, complaints, photos or voice notes, "call me". • Optional AI mode: connect your own Google Gemini, OpenAI or DeepSeek API key and the assistant composes answers from your information only; prices come from your product list, never invented. Works fully without AI in keyword mode. • Order slip: collects name, address, phone and items from the chat for you to approve; optional WooCommerce order creation and order lookup for your own store. • Customer updates: send a follow-up to customers who already messaged your shop and agreed to hear from you — consent tick per list, daily and hourly caps, 7-day per-number cooldown, links refused. Never sends to a number you did not choose. • Labels, quick templates beside the composer, daily numbers, a 21:00 summary, backup & restore, and a CSV export of the contacts you have chatted with (saved on your computer only). • Bangla and English interface. PRIVACY Customer messages, contacts and orders stay on your computer. Nothing is sent to us except licence, trial and payment records (your WhatsApp number, name, business name, payment sender number / transaction id) and a usage heartbeat with daily counts — never message text. If you enable an AI mode, the current chat and your business info go to the AI provider you chose, under your own key, after an in-app consent screen. Full policy: https://smart-reply-flow.web.app/privacy PRICE Free 3-day trial (one per WhatsApp number, no card). After that a paid licence is required — plans and prices are shown on the extension's Package page and sold by Founders (founders.com.bd), not by Google. 100% refund within 3 days of payment: https://smart-reply-flow.web.app/terms HOW TO START 1. Install, open web.whatsapp.com and log in. 2. Click the toolbar icon → the dashboard opens → "Start free trial". 3. Run the 2-minute setup (shop name, delivery rule, payment) and turn auto-reply on. IMPORTANT Smart Reply Flow is an independent product and is not affiliated with, endorsed by or sponsored by WhatsApp LLC or Meta Platforms. Automating WhatsApp Web is not officially permitted by WhatsApp and can lead to account restrictions; the extension applies pacing limits and warns you in-product, but you use it at your own risk. Only message people who wrote to you or agreed to hear from you. Support: https://smart-reply-flow.web.app/support
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