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Description
Get instant visual and audio alerts when a new CHAT & MESSAGING ticket is waiting. Works with Gorgias. Cut your chat first response time. We reduced ours by 90%. Unofficial productivity tool for Gorgias users. Nudge monitors your Gorgias sidebar and instantly fires a visual banner and audio chime so your team never misses a waiting chat. No tab-switching, no missed queues, one-click to accept and respond. Features: - Smart chat queue: tracks multiple waiting chats, oldest-first - Live wait timer: shows exactly how long each customer has been waiting - One-click Accept: opens the ticket and auto-drafts a greeting in the reply box - Audio + visual alert: hear it even when you're tabbed out - Zero data collection: everything runs locally in your browser, nothing stored or transmitted - No permissions required: works purely within the Gorgias page context Built by a customer experience team for customer experience teams. Nudge is an independent extension and is not affiliated with Gorgias.