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Description
RingCentral RingCX for Zoho The RingCX for Zoho app provides seamless integration between Zoho CRM and your RingCX contact center. It offers the following features: Omnichannel customer engagement - Handle inbound voice calls, live chat interactions, and more directly from your account within Zoho - Give your agents a complete view of the customer journey so they can serve customers better Tight integration with your Zoho CRM data - Quickly identify customers for personalized experiences - Easily create new tickets or update existing ones for faster after-contact work Easy to deploy and use - Prebuilt integration to deploy in hours, not weeks - Use you browser on any platform (Windows®, Mac®), no software installation is needed