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Description
Intelligent sidebar that helps agents resolve tickets faster. Keep - A Copilot for Support Teams Keep is a AI copilot designed for support agents, helping them quickly find relevant information from your knowledge base and resolve tickets faster. With one click, Keep analyzes a ticket and generates suggestions like: - Draft Answers - Pending To-Dos - Summaries - Draft FAQs Suggestions are rendered in beautiful, easy-to-glance UI components. Oh, and Keep is fully conversational, so you can ask follow-ups or iterate on content as much as you like. Keep is powered by your docs, help center, previous tickets, Slack conversations and any other source you connect Inkeep to. Installation instructions: https://docs.inkeep.com/support-tools/agent-copilot/chrome-extension#install-the-chrome-extension Guide for Arc users: 1. Launch the extension after following the installation instructions. Pin the extension for easier access from the Arc sidebar. 2. See the extension launched as a new tab named "Inkeep Support Copilot". Expect it to take a couple of seconds on first launch. 3. While on your current tab, option-click (alt-click on Windows) on the new tab to open it in split view. 4. You can now use the Copilot side by side with your current tab.